- WHERE IS YOUR CLINIC LOCATED?
Our address is: 1223 East 2nd Street SE, Rome GA 30161. We are conveniently located in East Rome, near Highway 101 (Dean Street) and Highway 27. Parking is available in front and on the side of our building. We also have handicap parking with an accessible ramp located in the back of the building.
- WHAT ARE YOUR HOURS OF OPERATION?
Our regular business hours are Monday-Friday from 8:00 am–5:30 pm and Saturday we are open from 8:00 a.m. until 12:00 p.m. Please call 706-234-9243 to book a convenient appointment time.
- HOW OFTEN SHOULD MY PET HAVE AN EXAM AND BLOODWORK?
We recommend that your pet have an exam at least once a year and bloodwork is recommended, however not required, once yearly in most cases. Senior pets may require more frequent exams and bloodwork.
According to the Georgia State Board of Veterinary Medicine, veterinarians must have an established valid Veterinary-Client-Patient-Relationship (VCPR) in order to prescribe and/or dispense prescription drugs. This means that the veterinarian has seen the animal within the last twelve (12) months and is personally acquainted with the keeping and care of the animal(s) by virtue of an examination of the animal(s), and/or by medically appropriate and timely visits to the premises where the animal(s) are kept.
- WHY DOES MY PET NEED DENTAL CARE?
Dental health is just as important for dogs and cats as it is for people. Bacteria and food debris accumulate around the teeth and, if left unchecked, will lead to deterioration of the soft tissue and bone surrounding the teeth. Unfortunately, brushing alone will not eliminate the tartar buildup and it may require professional cleaning.
Cleaning your pet’s teeth while under anesthesia will scale the tartar away and polish the teeth, providing a clean mouth and a healthier pet. Any member of our trained team will be able to answer any further questions you have about dental cleanings.
- WHAT IF MY PET HAS AN AFTER-HOURS PROBLEM?
If you have an after-hours emergency, you will be directed to North West Georgia Veterinary Emergency Center. It is a 24 hour emergency clinic located near Redmond Hospital at 111 John Maddox Drive, Rome, GA 30165.
Alternatives:
North West Georgia Veterinary Emergency Center
111 John Maddox Drive, Rome, GA 30165
Phone: 706-204-8425
Cobb Emergency Veterinary Clinic
630 Cobb Parkway North, Marietta, GA 30062
Phone: 770-424-9157
Cherokee Emergency Veterinary Clinic
7800 Highway 92, Woodstock, GA 30189
Phone: 678-238-0700
2132 Amnicola Hwy, Chattanooga, TN 37406
Phone: 423-698-4612
- AT WHAT AGE SHOULD I HAVE MY PET SPAYED/NEUTERED?
We recommend cats and dogs being spayed or neutered at 6 months of age or older. If you are unsure of your pet’s age, please bring them to the clinic and a member of our team can help you.
- WHAT FINANCING OPTIONS DO YOU OFFER, OR IS PAYMENT EXPECTED AT THE TIME OF SERVICE?
Payment in full is expected at the time of service. We accept cash, checks (with a valid Drivers License number), Visa, Master Card, Discover, American Express, Care Credit and Scratch Pay. If you have any questions about our payment policy, please feel free to ask.
- WHEN DOES MY PUPPY/KITTEN NEED SHOTS?
Puppies and kittens generally have the same health requirements: an initial veterinary visit that includes a physical exam, vaccinations, and tests for parasites. Follow-up visits include the rest of the puppy/kitten series of vaccinations, as well as treatment and preventives for parasites.We recommend vaccines to be started by 6 weeks in puppies and kittens. Puppies will receive four sets of vaccines, with the rabies vaccine at 12 weeks or older. Kittens will receive two to three sets of vaccines, with the rabies vaccine at 12 weeks or older.
- HOW DO MICROCHIPS WORK?
Microchipping is a safe and effective way to identify your pet in case he or she becomes lost. We use Home
Again microchips. The microchip is inserted between the shoulder blades and can be scanned with any microchip scanner at any veterinary hospital or animal control. Please feel free to call us or visit Home Again‘s website if you have anymore question.
- WHAT ARE THE TYPES OF FLEA/TICK/HEARTWORM PREVENTATIVES OFFERED?
DOGS:
Nexgard is an oral, monthly flea and tick preventive, labeled for dogs 8 weeks of age and older and greater than 4.4 pounds.
Bravecto is an oral, 12 week flea and tick preventive, labeled for dogs 6 months of age and older and greater than 4.4 pounds.
K9 Advantix a topical, monthly flea and tick preventive, labeled for dogs 7 weeks of age and older.
Revolution is a topical, monthly flea, heartworm, American Dog Tick, ear mite, and sarcoptic mange preventive, labeled for dogs 6 weeks of age and older.
Heartgard is an oral, monthly heartworm, roundworm, and hookworm preventive, labeled for dogs 8 weeks of age and older.
Sentinel is an oral, monthly heartworm, roundworm, hookworm, and whipworm preventive, with the added benefit of being a flea birth control, labeled for dogs 4 weeks of age and older.
Proheart is an injectable, every 6 months heartworm preventive, labeled for dogs 6 months of age and older.
Preventic Collar is a 12 week tick collar, labeled for dogs 12 weeks of age and older.
CATS:
Revolution is a topical, monthly flea, heartworm, ear mite, roundworm, and hookworm preventive, labeled for cats 8 weeks of age and older.
Bravecto is a topical, 12 week flea and tick preventive, labeled for cats 6 months of age and older and greater than 2.6 pounds.
Advantage II is a topical, monthly flea preventive, labeled for cats 8 weeks of age and older.
*Please do not hesitate to call our office to determine what the best flea, tick, and heartworm preventive protocol is best for your pet. An exam and current heartworm test are required for most preventives. If you are interested in a product that we do not carry, please call and we have options for you to still receive that product.*
- CAN I ORDER MY PET’S MEDICATIONS ONLINE?
Absolutely! We have our own online pharmacy through Vetsource. All products available on our online pharmacy are guaranteed to be safe, authentic, and sourced directly from their manufacturers.
For more information, visit www.safe.pharmacy
Please be cautious of ordering online from various websites. We are happy to provide prescriptions for medications purchased from legal and reputable sources. Not all websites that sell medications are created equal. Some operate illegally and may sell counterfeit or falsified drugs, putting your safety, health, and personal information at risk. Some websites sell fake medications that contain rat poison, glue, chalk. and other toxic fillers. They do not always secure your payment and other personal information, leaving you vulnerable to identity theft. Our number one priority is you and your pet’s safety, please contact us if you have any questions or concerns.
- WHAT IS THE PRE-ANESTHETIC BLOOD SCREENING?
The pre-anesthetic blood screening is a blood chemistry profile preformed on your pet prior to anesthesia. The panel checks a glucose, blood protein levels, liver enzymes, and kidney enzymes. This allows us a further look into your pet’s health. Liver and kidney disease will not present on physical exam alone. This bloodwork is another step to ensuring your pet is healthy enough for anesthesia.
- DO YOU BOARD OR PROVIDE GROOMING SERVICES?
We do not board unless your pet has a medical condition that requires on-going treatment. We offer baths daily with nails trims and anal glands expressed (if necessary) included, but do not provide other grooming services.
- WHAT OVER THE COUNTER MEDICATIONS ARE SAFE FOR MY PET?
If you purchase preventives from sources other than a veterinary hospital or a website affiliated with a veterinary hospital, you don’t have any guarantee that the product is authentic or that it has been stored and shipped properly.
When you order from your veterinarian, you’ll have the added benefit of being able to rely on his or her expertise and knowledge of your pet’s medical history. While there are several medications that are safe to give pets, please consult with one of our team members before giving any medication on your own.
